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Back to Jobs

Gaming Customer Support - Italian (m/f)

  • Location Lisbon
  • Job Type Temporary/Contract
  • Reference BBBH430534
  • Salary Negotiable
  • Discipline Customer Support/Client Care, Contact Center & Shared Services,
  • Posted Date January 08, 2021 09:29

Are you a gamer? Do you like the game industry? If your answer is Yes, then start working with us!

Kelly Services is currently recruiting Gaming Support agents (m/f), with fluency in Italian, for a client situated in Lisbon.

As Gaming Support (m/f), you will be responsible for consistently provide solutions to consumers and deliver them an exceptional customer experience with every interaction in specified native or near-native language by webmail.

You will also have the responsibility to act with autonomy and creativity to delight and astound customers with knowledge and passion for our client's products. Also, and you will consistently look for opportunities to improve the customer experience by sharing consumer feedback and recommendations to our client.

Profile:
- Native or fluency in Italian, with a good level of spoken and written English (mandatory);
- Feel passionate about the gaming industry and be an active gamer;
- Show strong logical thinking, good communication and team player;
- Have technical knowledge and technical support experience will be considered a plus;
- Have a consumer-oriented mindset and willingness to provide the best service.

Workload: Monday to Sunday, between 7h00 until 23h00 (rotating shifts 8h/day - 40h (week)
Conditions: RBM 892€ + 6€ meal allowance + bonus until 150€ per month

What we offer:
- Employment contract;
- Opportunity to work in a company, with an enthusiastic environment in Lisbon center;
- Competitive salary conditions.

If you are looking for an opportunity where you can make a difference, then this job is for you!
We look forward to hearing from you!

A Kelly Services atua na qualidade de Agência de Emprego, em relação à presente oferta. Informamos que se optar por se candidatar, as suas informações serão tratadas de acordo com a Declaração de Privacidade da Kelly Services.
_______

Kelly Services acts as an Employment Agency in relation to this offer. Please be advised that if you choose to apply, your information will be treated in accordance with the Kelly Services Privacy Statement.

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