Kelly IT is currently looking for a Video Support Engineer (M/F), to directly integrate our international client that offers video and streaming product solutions.
Responsibilities
- Install, configure and customise software components of video solutions on customer platforms (lab and Production), ensuring quality delivery. This will involve following documented processes.
- Troubleshoot in real time during installation & configuration tasks to ensure work can be successfully carried out if an error is thrown whilst following the processes
- Acceptance testing of deployments after installs
- Write project Low-Level Design documentation and obtain customer approval
- Define and review architecture and High-Level Design documentation as required
- Be the main technical customer interface during project delivery
- Creation of custom adjacent modules and integration points as needed
- Provide support for Project Managers and Pre-Sales Architects on work estimations
- Ensure that best-practices are followed for all deployment projects. Feed back to management on ways to optimise to maximise efficiency and quality.
Requirements
- 3 years' experience as a Software or Network Solution Engineer, Integration Engineer, System Administrator/Analyst, Network Engineer or similar post
- Bachelor's degree (or equivalent) in Computer Science or related field
- Experience with Linux. Linux certifications highly valued
- Experience of configuring Linux kernels; Network interfaces including bonding; Troubleshooting server connections & ports; Managing RPM packages and configuring MTUs; An understanding of NUMA pinning
- Strong understanding of and experience with configuring network components. Experience of Performing remote deployments of network components; Configuring unicast & multicast traffic on network equipment; Interconnecting routers and appliances in a redundant way e.g. multi chassis LAG; In-depth knowledge of DNS, subnets & configuring routers
- Strong understanding of and experience with scripting technologies such as Python. Experience of Bash, perl and Python scripting
- Strong understanding of ISP / network operators' end-to-end networks and how these are used for video traffic.
- Strong technical writing capabilities on architecture, High-Level Design and Low-Level design documentation
- Able to analyse problems in real time and troubleshoot effectively
- English (equivalent to Level 5 / B1)
- Able to serve as the main technical expert on a project to liaise with the Project Manager around planning, scheduling, risk management and Change Request review
If you have the required profile, please send your application!
A Kelly Services atua na qualidade de Agência de Emprego, em relação à presente oferta. Informamos que se optar por se candidatar, as suas informações serão tratadas de acordo com a Declaração de Privacidade da Kelly Services.
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