Order Support Specialist (m/f) Polish & English

Publicado 13 de janeiro de 2022
Categoria Temporário/Contrato
SectorApoio ao Cliente/Atendimento ao ClienteContact Center


Are you ready for a new adventure? Do you speak Polish? Then we have the right job for you!

Currently, we're recruiting Order Support Specialist (m/f) with fluency in English and Polish, for an American multinational technology company. This position would be suitable for those interested in new technologies and online shops.

Main responsibilities:
The Order Support Specialist (m/f) has a wide range of responsibilities focused on fulfilling customer expectations and/or notifying them of changes, alerting superiors to any slowdowns in delivering customer service and improving the overall customer service experience. The role may also include processing incoming requests from customers for changes in shipment disbursement: package reroutes, address corrects, hold for pickup or return to sender.

- Oral and written communication skills in the following language - English and Polish (mandatory);
- Excellent communication skills;
- Proactivity and dynamism;
- Very good technical knowledge (eliminatory);
- Strong Customer and results orientation.

Conditions: RBM + meal allowance + performance bonus

Schedules: 7h00 to 22h00 MON-SUN (rotating shifts 8h/day - 40h (week)

What we offer:
- Employment contract;
- Opportunity to work in a company, with an enthusiastic environment in Lisbon centre;
- Competitive salary conditions.

If you are looking for an opportunity where you can make a difference, then this job is for you!
We look forward to hearing from you!

A Kelly Services atua na qualidade de Agência de Emprego, em relação à presente oferta. Informamos que se optar por se candidatar, as suas informações serão tratadas de acordo com a Declaração de Privacidade da Kelly Services.

Kelly Services acts as an Employment Agency in relation to this offer. Please be advised that if you choose to apply, your information will be treated in accordance with the Kelly Services Privacy Statement.