Kelly Services is looking for Helpdesk Support (m/f), to join a project for a company that is a global brand and the number one search engine in the world.
The major responsibilities of these professionals are:
- Providing support to small and medium-sized businesses (SMBs) based in EMEA through different channels - chat, email and phone;
- Providing product and tool support to improve the overall experience and drive higher product adoption and spend;
- Ability to identify trends and solve problems facing multiple SMB clients;
- Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support, demonstrating the value of the clients SMB advertising solutions;
- Provide vital product insights and feedback on client products.
What are we looking for in candidates?
- Fluency or native speaker in Arabic, with English (mandatory);
- Degree in Marketing, Economics, Computer Science or similar degree (mandatory)
- Work experience Helpdesk, Technical Support or similar (mandatory)
- Excellent knowledge as a user of MS Office products and the Internet;
- Experience with online advertising products and social networks;
- Focus on the rigour, productivity and quality of service provided.
Local - Lagoas Park / Amoreiras
Schedule - Sunday - Thursday is standard working schedule. Winter hours (in line with daylight saving calendar) 6am - 3pm. Summer hours ( in line with daylight saving calendar) are 7am - 4pm
What does our client offer?
- Specific training to perform and execute this Content analysis;
- Integration in an international project and a young and dynamic team;
- Base salary + Meal allowance + Transport allowance + Language Bonus (monthly bonus, paid 3 in 3 months);
- Possibility to work for the major and top 1 brands in the World.
If you are looking for an opportunity where you can make a difference, then this is for you!
Send us right now your up to date cv, and be part of a new project!
A Kelly Services atua na qualidade de Agência de Emprego, em relação à presente oferta. Informamos que se optar por se candidatar, as suas informações serão tratadas de acordo com a Declaração de Privacidade da Kelly Services.
Kelly Services acts as an Employment Agency in relation to this offer. Please be advised that if you choose to apply, your information will be treated in accordance with the Kelly Services Privacy Statement.