Customer Service Engineer (m/f/d) - Digital Health IT Solutions

Publicado 01 July 2021
LocalizaçãoPorto, Porto, Distrito do Porto
Categoria Permanente


At this moment, Kelly IT is looking for a Customer Service Engineer - Digital Health IT Solutions (m/f/d) to join Siemens S.A, a multinational company leader in innovation, automation and digitization, in Porto.


* You will be responsible for validating newly installed healthcare IT systems accordingly to specified support guidelines, so that quality is not compromised
* You will be responsible to provide 1st line support and efficient maintenance of healthcare IT systems within the predefined time frame, mainly related to update/upgrade handling
* You will work with others customer service engineers (CSEs) and application specialists involved in the projects, implementing and maintaining the installed base
* You will support the implementation of interface communications between our healthcare IT systems and other customer Information Systems
* You will support the project manager in all aspects of implementation
* You will be responsible for handling all your own travel-related administrative tasks and processes (e.g. travel applications, service reports) in a timely manner


* Degree in Computer Engineering or equivalent.
* Knowledge of databases, system administration (mainly Windows and Linux operating systems) and network administration.
* Knowledge of Computer Hardware and Software, Physical and Logical Network Concepts, server virtualization, Network Infrastructure and Remote Access technologies.
* Good knowledge of English (intermediate / advanced level).
* Sense of responsibility and autonomy and a high capacity for learning.
* Availability to work remotely with international teams.

You will love to have:

* Flexible schedule.
* Financial support to build your perfect home office.
* Medical center in the facilities.
* Sport groups.
* Volunteering initiatives.
* Office parties and games in a cool and relaxed environment.
* Access to e-learning platforms (Pluralsight, Learnlight, Bookboon), discounts with partners.

If you have the right profile for this opportunity, please apply through our platform and send us your updated CV.
Your work. Your way. What's next? You choose!

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