Customer Advisor - Financial Sector - French (m/f)

Publicado 14 September 2021
SalárioNegotiable
LocalizaçãoPorto, Porto, Distrito do Porto
Categoria Temporário/Contrato
SectorApoio ao Cliente/Atendimento ao Cliente, Contact Center
ReferênciaBBBH480380_1631622778

Descrição

Are you ready for a new adventure? Do you speak French? Then we have the right job for you!

Currently, we're recruiting a Customer Adviser in the Financial sector with fluency in French.
As a Customer Advisor, your main responsibilities are:
> Handling front-office calls and back-office tasks, such as:
- requests for information;
- requests on products/solutions;
- requests for a change on the renewal of due date;
- request on how to proceed with the vehicle return;
- experience in client loyalty/retention is highly appreciated.

Profile:
- Oral and written communication skills in the following language - French (mandatory);
- Previous experience in similar projects;
- Taste of challenge, solve complex situations;
- Good analytical skills;
- Methodic, rigorous and organized;
- Attention to detail;
- Very good technical knowledge;
- Strong Customer and results orientation.

Conditions: RBM + meal allowance + performance bonus + language compensation
Schedules: 8h00 to 18h00 MON-FRI

What we offer:
- Employment contract;
- Opportunity to work in a company, with an enthusiastic environment in Lisbon centre;
- Competitive salary conditions.

If you are looking for an opportunity where you can make a difference, then this job is for you!

We look forward to hearing from you!

A Kelly Services atua na qualidade de Agência de Emprego, em relação à presente oferta. Informamos que se optar por se candidatar, as suas informações serão tratadas de acordo com a Declaração de Privacidade da Kelly Services.
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Kelly Services acts as an Employment Agency in relation to this offer. Please be advised that if you choose to apply, your information will be treated in accordance with the Kelly Services Privacy Statement.