Content Review Practitioner - Italian (m/f)

Publicado 08 September 2021
SalárioNegotiable
LocalizaçãoLisboa, Lisboa, Distrito de Lisboa
Categoria Permanente
SectorApoio ao Cliente/Atendimento ao Cliente, Contact Center
ReferênciaBBBH451359_1631111348

Descrição

Kelly Services is working with a client, who is a management consulting, technology services, and outsourcing company. They are a global outsourcing provider of customer experience management, helping the largest brands in the world retain and grow their customer base.


To join their client's Content Review team, we are recruiting Italian speakers (m/f).
The role involves reviewing user-generated content in a single review tool and classify it according to policy. Also is expecting to provide quality assurance and improve machine classifiers to ensure the safety of the platform for all audience and cross-functional teams.

Profile:
- Fluent / Native in written and verbal in Italian (mandatory);
- Good written and verbal skills in English Level B2 (mandatory);
- Complete Compulsory Education (Minimum required);
- Bachelor's in communication, media, or similar;
- Professional experience in editing, revising texts, and analysis of digital content in a multinational environment (preferential);
- Familiar with and heavy-user of social media products;
- Excellent knowledge as a user of MS Office products and the Internet;
- Focus on the rigor, productivity, and quality of service provided;
- Ability to work under pressure.

Workplace:
Lagoas Park / Amoreiras (com serviço de shuttle incluído)

Schedule Availability:
Monday to Friday with availability for 2 shifts: 7 am to 4 pm and 3 pm to 12 pm

We offer:
- Work in a dynamic and multicultural environment;
- Ongoing training and Support.

If you are looking for an opportunity where you can make a difference, then you make the perfect fit for this job!
We look forward to hearing from you!

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