Kelly Services is a Human Resources Management company that offers job opportunities in various sectors, from North to South of the country. Annually, the company employs an average of 480,000 people worldwide. Since 2015 Kelly Services has been distinguished as one of the 100 best companies to work for in Portugal.
Our client is a multinational company specialized in outsourced omnichannel customer experience management. The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world. The company has 330,000 employees across 460 contact centers in 80 countries and serves over 170 markets.
As a Community Support Manager you will be responsible for:
* Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters and videos;
* Understand current trends within the community and provide the team with regional insights;
* Respond to customers in a timely manner;
* Relay community feedback to relevant internal stakeholders;
* Devise and implement community communication initiatives;
* Engage with online community and respond to comments and requests;
* Attend/manage networking events or relevant industry workshops/forums.
- Bilingual in russian and engish;
- Experience with managing social media channels;
- Exceptional verbal and written communication skills;
- Experience in gaming and as a social media manager;
- Creative and out-of-the-box thinking;
- Availability to travel if necessary;
- Experience with Mac tools and image edit.
- Contract - directly with our client;
- Excellent work opportunity in a dynamic leading multinational company;
- Stable work and career progression;
- Free Portuguese language courses, sports activities, and organized events.
If you are looking for an opportunity where you can make a difference, then you make the perfect fit for this job!
We look forward to hearing from you!
A Kelly Services atua na qualidade de Agência de Emprego, em relação à presente oferta. Informamos que se optar por se candidatar, as suas informações serão tratadas de acordo com a Declaração de Privacidade da Kelly Services.
Kelly Services acts as an Employment Agency in relation to this offer. Please be advised that if you choose to apply, your information will be treated in accordance with the Kelly Services Privacy Statement.